Attract Loyal Customers with Social Media

Social media has a recognised effect on customer engagement. When used well, it can play a vital role in building significant connections with customers and encouraging brand loyalty, as well as boosting web traffic, email queries and sales.

Learn where customers congregate on social media and what content they seek from your business. This session will also detail which social media platforms are best for finding your target customers, and the intricacies of each channel for business. Become acquainted with Hootsuite, a tool for managing all your social media accounts in one place.

In this workshop, you will learn:


  • Why social media is important for business branding and sales

  • How to determine which platforms will attract your business the most customers

  • How to implement a customer-centric approach and develop customer personas

  • How to effectively engage customers through targeted content

  • New social media tools, rules and functionality

  • How to access analytics to assist evaluation

Find out how your business can take advantage of social media by registering for this seminar today!

Wednesday, 8 March, 2017 - 18:00 to 20:00
Small Business Hive, 108 Gheringhap Street, Geelong

Further Information

Small Business Hive